Personal Service
No call centers or generic scripts. You'll always work directly with experienced professionals who know you and care about your specific success.
ABOUT XCLUSIV TECH
More Than Just Tech Support
We are your neighbors, your partners, and your local experts — dedicated to making technology work for you.
2008
Serving Humboldt since
MEET THE FOUNDER
Shamus A. Jennings
Founder & Lead Technician
I founded Xclusiv Tech Services with a simple mission: to make technology easy and accessible for everyone in Humboldt County. In a world of automated responses and confusing jargon, I saw a need for something different.
My goal is to provide a personal, hands-on approach to tech support. I believe in building lasting relationships and earning your trust, one solution at a time. Whether it's a family home or a growing business, I treat every client's technology as if it were my own.
Still curious? Read the full professional bio →
Our Core Values
The principles that guide every interaction and solution we provide.
Local Expertise
Deeply rooted in the Humboldt Bay area, we understand the unique connectivity challenges of our region and provide on-site support when you need it most.
Plain English
We speak human, not just tech. We take pride in explaining complex technical issues in plain English so you feel empowered, not confused.
Integrity First
We only recommend solutions you actually need. Our business is built on trust, transparency, and the long-term satisfaction of our neighbors.
By the numbers
2008
Serving Humboldt since
100%
Locally owned
∞
Commitment to you
Frequently Asked Questions
A few things people often want to know about Xclusiv Tech before getting in touch.
How long have you been in Humboldt County?
Raised in rural Southern Humboldt, I moved to the Eureka area in 2006. I've been providing local I.T. services since 2008.
Why have I never heard of Xclusiv Tech?
For years my I.T. work was done under other companies, so it was never advertised under my own name. Xclusiv Tech is my independent practice — and I'm now bringing it forward for the community.
What makes Xclusiv Tech different?
We use a personal approach with simplicity as key. We focus on meeting your immediate needs, while empowering you to do more. We want to fix your problems and help you learn more about today's technology. No confusing technical jargon. No gimmicks. Just plain simple conversation.
Do you work with both individuals and businesses?
Yes — from a single laptop repair to full small-business IT support. The same engineer handles both. The complexity scales; the personal-service approach doesn't.
Ready to Experience Better Tech Support?
Let's discuss how we can help you achieve your technology goals.