Privacy Policy

Xclusiv Tech Services ("we," "us," "our") respects your privacy. This policy explains what information we collect through this website and how we use it.

Information we collect

• Information you give us — when you submit a contact form, request a quote, book a visit, or open a support ticket, we collect your name, email, phone (if provided), and the details of your request.
• Support chat — messages you send to our AI assistant are processed to answer your question. Please don't share passwords, account numbers, or other sensitive credentials in chat.
• Automatic information — like most websites, our hosting and security providers log basic technical data (such as IP address, browser type, and pages visited) to keep the site running and secure.

How we use it

We use your information only to respond to your request, provide and improve our services, and communicate with you about your inquiry. We do not sell your personal information.

Cookies & analytics

We use a small number of cookies and analytics tools (such as Google Analytics) to understand how the site is used so we can improve it. You can control or block cookies through your browser settings.

Service providers

We rely on trusted third parties to operate the site — including our web host, Cloudflare (security and content delivery), Google (analytics), and an AI provider that powers our support assistant. They process data only as needed to provide their service.

Data retention & security

We keep request and ticket information only as long as needed to serve you and for reasonable business records, then remove it. We take practical steps to protect your information, though no method of transmission over the internet is 100% secure.

Your choices

You may ask what information we hold about you, request a correction, or ask us to delete it. Email [email protected] or call/text (369) 227-1933.

Children

This site is intended for adults and is not directed at children under 13.

Changes

We may update this policy from time to time; the "last updated" date above reflects the current version.